Frequently Asked Questions
An assessment appointment is required at the Dental Education Clinic. This is a visual assessment of a person's dental needs. We do not select patients based on their income; selection is strictly on dental needs and our ability to attend to those needs depending on the educational goals of the programs.
After being assessed, assignment to a dental student to commence treatment could be immediate or may be while. The waiting period depends on when you are assessed, your dental needs and student availability. Assessment appointments are held throughout the year.
The Dental Education Clinic provides urgent care services for relief of pain to non-registered patients during the academic year.
The dental students perform a full range general dentistry procedures, including: basic preventative, restorative work and oral surgery (extractions), endodontics (root canal therapy), pediatrics (children), periodontics (treatment of gum disease), prosthodontics (crown, bridge, partial and full dentures), and orthodontics (teeth straightening).
Children are accepted as patients in the Dental Education Clinic through the Pediatric Program.
Qualified licensed dental practioners and faculty members strictly supervise all work performed by students. Appointments are longer than at a private dental office.
Payment plans may be offered. In the case of major dental treatment that requires fabrication at a dental lab (crowns, bridges, etc.), half of the total fee is required prior to the item going to the lab and the other half is required upon placement of the procedure.
Dental insurance claims fall into two general categories:
1. Patients are responsible for paying their accounts to the clinic and will be reimbursed later by their private dental plans.
2. Patients who are currently on government assistance should provide the clinic office with their health card number and receive authorization before treatment begins. The clinic office will collect directly from the government. Any amount not covered by the government agency will be the responsibility of the patient.